Service360 is discontinued for new contracts and replaced by UR CARE, our core Service Offering which is included with all cobot purchases, and two add-on options: UR INSIGHT and UR PERFORMANCE.

Do you have an active Service360 contract?

You do not need to do anything. Your cobot is covered under the Service360 contract.

Do you want to upgrade to UR PERFORMANCE? I would like to purchase an add-on option of UR INSIGHT or UR PERFORMANCE

Contact your local distributor to discuss your options.

What is the difference between Service360 and UR PERFORMANCE?

The UR PERFORMANCE annual Performance Check is an improved, more in-depth, and advanced check of your cobot compared to the remote check included in the Service360 offering. Click here to see the UR PERFORMANCE Annual Cobot Performance report.

Read more about the Service Offerings here.