SAFETY NOTICE – 20kg Tool Flange Adapter shipped with UR20 robots

SAFETY NOTICE 20kg Tool Flange Adapter shipped with UR20 robots that are using software version 5.19 or higher

Universal Robots expressly disclaims liability for any and all damages or injuries caused as a result of customer’s failure to install, operate and maintain the robot in strict compliance with the User Manual and Service Manual, train personnel as needed for the application, follow and implement the recommendations in this safety notice.

Official Safety Notice(s) on the bottom of the page

To: Universal Robots Customers of UR20
From: Universal Robots Global Technical Compliance
Date: 20 December 2024
Subject: SAFETY NOTICE 20kg Tool Flange Adapter shipped with UR20 robots that are using software version 5.19 or
higher

The 20kg Tool Flange Adapter was developed to ease the initial use of the UR20 as UR+ partners did not yet have end-effectors (tools) that could be directly attached to the UR20. If the software has been updated to version 5.19 or higher, the UR20 has a 25kg payload.

The 20kg Tool Flange Adapter must NOT be used with SW 5.19 or higher. To make optimal use of your UR20 robots, use end-effectors (tooling) that mount directly to the UR20 tool flange without any adapters.

The Tool Flange Adapter has a maximum payload capacity of 20kg over its life. Remove, destroy (e.g. make unusable, cut in half, recycle responsibly) and dispose of all 20kg Tool Flange Adapters that are installed on UR20 robots using SW version 5.19 or higher.
Failure to observe this instruction may result in waiver of warranty coverage.

Only 20kg Tool Flange Adapters used with UR20 robots with SW 5.19 or higher are covered in this Safety Notice.

There are now end-effectors (tools) that can be directly mounted to UR20 and UR30. This list will continue to increase, see the latest
information: product-alert-20-kg-tool-flange-adapter-faq

WARNING

Serious injury can result from use of the 20kg Tool Flange Adapter with UR20 using SW version 5.19 or higher as the payload could be above 20kg. Overloading can cause the end-effector (tooling) and workpiece to break loose while the robot is moving.

UR20 customers are urged to discontinue using the 20kg Tool Flange Adapter when using software version 5.19 or higher.
To prevent potential future misuse: Remove, destroy (e.g. make unusable, cut in half), recycle and responsibly dispose these adapters or return these adapters to UR to handle.
To return the adapter flange: destroy these adapters or return these adapters. For returning the adapter flange, please reach out to your local distributor or open a MyUR ticket: https:myur.universalrobots.com - Universal Robots will cover all freight charges related to this operationhigher.

If you have any questions about this Safety Notice, please email questions to SafetyNotices@Universal-Robots.com and these will be directed to your regional representative. You may locate and contact your regional Universal Robots representative directly at https://www.universal-robots.com/about-universal-robots/contact-info/.