The robots enabled the lab to uphold its response time with no additional staff despite a 20% increase in the number of blood samples requiring analysis. More than 90% of the results are ready less than one hour after arrival in the lab.
“Our staff enthusiastically embraced these robots. They know each blood sample in the lab not analyzed is a patient waiting. Delivering almost all blood sample results within the hour means that our outpatients save a trip to the hospital as their clinician now get the results back during that same consultation. Results for samples collected in the morning on in-patients are ready before the clinician’s morning rounds. All samples are treated as emergency samples,” concludes Stender.