Teradyne Robotics collects and processes Personal Data, including Sensitive Personal Data (if any) only for specified, explicit, and legitimate purposes which are relevant to Teradyne Robotics’ business. Internal Teradyne Robotics departments and Teradyne Robotics employees who have access to Personal Data must follow applicable legal requirements; this Privacy Policy; and internal guidelines.
Employment. Teradyne Robotics collects and processes Personal Data, including Sensitive Personal Data (if any) of applicants and candidates for employment purposes and in accordance with legal requirements.
Visitors. Teradyne Robotics collects and processes Personal Data of visitors including name, title (if applicable) and contact details for security and safety reasons, and registers such information in the visitor log prior to granting visitors access to the Teradyne Robotics premises.
CCTV in Facilities. Teradyne Robotics facilities are equipped with CCTV systems in accordance with applicable legal requirements. The purpose of CCTV surveillance is to ensure the safety and security of individuals and property, as well as for crime prevention and detection. Clear signage is posted at all entrances and strategic locations, informing individuals of ongoing CCTV surveillance. CCTV footage is retained for the period specified in the Teradyne Document Retention Policy and is securely deleted thereafter, unless required to be retained longer due to ongoing investigations or as mandated by local laws. Access to footage is strictly limited to authorized personnel and is handled in compliance with data protection regulations.
Website/Software Users. Teradyne Robotics collects by itself or through third parties’ Personal Data of website/software users, which may include: cookies, usage data, name, contact details, and company information, if applicable. The data is collected and processed for marketing, advertising, and analytics purposes, and also for contacting the website/software users, including UR+ users, any App users, and Academy users, managing contacts and sending messages, remarketing, and behavioral targeting.
For operation and maintenance purposes, Teradyne Robotics and any third-party service providers may collect files that record a user’s interaction with the websites/software. Such Personal Data is obtained through consent by the website/software users and collected automatically on the Teradyne Robotics´ websites/software (if it is not mentioned otherwise).
Teradyne Robotics’ websites do not support “Do Not Track” requests. To determine whether any of Teradyne Robotics’ third-party service providers honor “Do Not Track” requests, please read the providers’ respective privacy policies.
Users are responsible for any third-party Personal Data obtained, published, or shared through the website by the user and the users confirm that they have the third party's consent to provide such Personal Data to Teradyne Robotics. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Global Data Protection Team.
AI Chatbot. Teradyne Robotics may use software applications that incorporate artificial intelligence technology (“AI Tools”), such as an AI Chatbot. AI Chatbot utilizes advanced algorithms to interact with users. By entering Teradyne Robotics systems that may include AI Chatbots, users consent to the collection and use of their Personal Data as described in this Privacy Policy and related documentation.
Our AI Chatbot collects and processes Personal Data provided directly by users (e.g., name and contact details, various other types of Personal Data) for the purposes of using Teradyne Robotics’ products and services, to improve functionality based on related documentation, and provide personalized recommendations. This data is used to enhance user experience, develop new features, and ensure compliance with legal standards.
Teradyne Robotics is a data controller of users’ Personal Data when it is processed while using the AI Chatbot. The provider on which platform Teradyne Robotics created the AI Chatbot cannot access the data. This means that users’ Personal Data is secure and can only be accessed by Teradyne Robotics. For this purpose, Teradyne Robotics relies on the legitimate interest in using AI Tools to improve Teradyne Robotics’ products and services to users.
Teradyne Robotics cannot guarantee the accuracy, completeness, or up-to-date nature of the information provided by the AI Chatbot, and it is strictly recommended that users use responses as a starting point and verify the information in the linked public documentation sources. Users of the AI Chatbot bear sole responsibility for their interactions and reliance on the information provided.
While Teradyne Robotics prioritizes data security through encryption and access controls, Teradyne Robotics cannot be held responsible for any information that users voluntarily share with the AI Chatbot.
Data of Minors. Teradyne Robotics’ websites and online services are not intended for use by children under the age of 16, except in certain specific circumstances, such as the issuance of scholarships or educational programs. In such instances, explicit parental or legal guardian consent will be obtained prior to collecting the Personal Data of minors. If Teradyne Robotics becomes aware that Personal Data has been inadvertently collected from a child under the age of 16 without first obtaining the necessary consent, Teradyne Robotics will take prompt action to delete such Personal Data from its respective systems.
Cookies. Teradyne Robotics’ websites use cookies to understand and save user preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Teradyne Robotics may contract with third-party service providers to assist in better understanding Teradyne Robotics websites’ visitors. These service providers are not permitted to use the information collected on Teradyne Robotics’ behalf except to help conduct and improve Teradyne Robotics’ businesses.
Any use of cookies – or other tracking tools – by the website and/or by the owners of third-party services used by the website serves the purpose of providing the services required by the user, in addition to any other purposes described in this Privacy Policy and the Cookie Policy.
More details related to cookies, please see the Universal Robots Cookie Policy and MiR Cookie Policy.
Marketing. Teradyne Robotics collects and processes the Personal Data (including name and contact details) of current and prospective customers, business partners, suppliers, distributors, leads, website users, and individuals who have signed up for Teradyne Robotics’ newsletters or other electronical marketing materials, as well as in some cases for the following purposes: analytics, contacting, managing contacts and sending messages, remarketing and behavioral targeting, advertising, and exhibitions.
Such Personal Data is collected and processed under the marketing consent. Teradyne Robotics obtains valid consent through an online form. The marketing department and other involved departments must ensure that marketing consent is obtained before collecting and processing such Personal Data.
Teradyne Robotics may use third parties as a service provider to send out marketing information on its behalf but only in accordance with applicable legal requirements.
For marketing purposes, Teradyne Robotics may share Personal Data (including name and contact details) with third parties (e.g., distributors, business partners, and corporate affiliates). A list of distributors can be found on the Universal Robots’ and MiR’s websites. The list of other third parties can be provided upon request.
For any further questions related to marketing information, please contact the marketing department of Universal Robots, at marketing@universal-robots.com and the marketing department of MiR, at marketing@mir-robots.com.
User Experience Research. Teradyne Robotics may collect and process users’ Personal Data (including name, contact details, records, quotes, etc.) regarding their experiences, needs, motivations, and behaviors when using Teradyne Robotics’ products and services. The purpose of such user experience research is to better understand how Teradyne Robotics’ products and services meet users' everyday needs. Participation in such research is entirely voluntary. The involved department ensures that consent is obtained before collecting and processing such Personal Data.
Contracts. In connection with its sales and purchase transactions, Teradyne Robotics collects and processes Personal Data, including names, contact details, delivery details, correspondence, and payment details necessary for fulfilling its contractual obligations and as may be necessary to comply with export control regulations and other legal due diligence obligations.
Accounting and Finance. Teradyne Robotics collects Personal Data for accounting and financial purposes in accordance with applicable requirements. This information is provided to accounting by other internal departments or received directly from the individuals/companies, employees, and includes information such as name, address, company name, registration number, payment details and bank details, delivery address and other mandatory information.
Educational Programs. UR Academy and MiR Academy, collect information from individuals/companies when they register as users on the training Universal Robots’ website at: https://academy.universal-robots.com/, and MiR’s website at: https://www.mobile-industrial-robots.com/mir-academy/ or when they use a company or other entity user profile on the websites, and UR Academy/MiR Academy gather data when individuals participate on the UR Academy/MiR Academy platforms by reading, writing, and evaluating the content shared here as well as when purchasing in-class training. UR Academy and MiR Academy collect and process Personal Data (including, name, contact details, technical data, the URL user came from, the URL user goes to, the browser utilized by user, user IP address, user IP domain information, and cookies) for the following purposes: to facilitate users’ use of websites, services and products, to contact users as part of customer relationship and to provide customer service and support, to send newsletters or other marketing material, surveys etc., to pursue business leads and remarketing, behavioural targeting, and advertising. Where Educational Programs are used by minors, there are separate setups for processing Personal Data, that exclude sending newsletters or other marketing material, surveys, or sharing such Personal Data with third parties.
Educational Programs may include the AI Chatbot to interact with users to provide recommendations based on the related documentation, and provide personalized recommendations (see Section “AI Chatbot” above).
Legal Action. In the event of a dispute, Teradyne Robotics may retain Personal Data necessary for its legitimate interest to ensure that Teradyne Robotics can properly bring or defend legal claims or during the stages leading to possible legal action. Teradyne Robotics may need to share this information with third parties such as insurance and/or legal advisers and Teradyne Robotics may also be required to share Personal Data upon request of public authorities.
Whistleblowing System. Teradyne Robotics respects the confidentiality of whistleblowers and has several channels in place for such reporting, including electronic/digital systems (https://teradyne.integrityline.com/). Teradyne Robotics collects and processes Personal Data in the whistleblowing system for the purpose of conducting investigations, and to take remedial or legal actions in accordance with legal requirements; this Privacy Policy; Privacy Policy for Whistleblowers and the Whistleblower Policy.