Call us every day or raise a ticket in myUR. Our dedicated team is here to help you 24/7, ensuring your needs are met promptly and efficiently
Contact us 24/7
Call Center Service
North America
Phone - FREE: +1 844-462-6268 Phone - FREE: + 1-844-GO-COBOT
Germany, Switzerland & Austria
Phone: +49 89 121 8972 32 (Local language from 08-16:30. After opening hours, English-speaking)
China
Phone: 400-966-8773 (Local language from 09:00-17:30. After opening hours, English-speaking)
myUR - Customer Support Portal
Get the most out of your cobots with our online service platform. Manage your fleet, receive help from experts, keep track of your support cases and download articles and manuals to help optimizing your cobots performance.
Attach log files, reports, pictures and other important files for a swift recovery.
If you haven't registered your cobot already, make sure to do so.
Local Office
- Universal Robots USA, Inc
- 27175 Haggerty Road, Suite 160
- 48377 Novi, MI
Contact us: +1 844-462-6268
Contact us: + 1-844-GO-COBOT