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Refurbishment service

Extend the life of your cobots and enhance their performance with our comprehensive refurbishment service.

Make your production more sustainable

At Universal Robots, we are committed to help you maximize the potential of your cobots. Our refurbishment service gives you the opportunity to upgrade your cobots with the latest firmware and hardware enhancements, ensuring extended longevity and optimal performance.

The service includes

Hardware and firmware updates to the latest revisions, guaranteeing cutting-edge technology in robot manufacturing.

Rigorous production testing and recalibration.

Exchange of defective gears

Thorough troubleshooting, repair, or replacement, and testing of all parts, including electronic components, controller box, Teach Pendant, brake system, encoder modules, and tool mounting bracket.

Secure packaging for safe shipment.

PolyScope and firmware updates across all cobot components for access to the newest features, bug fixes, performance enhancements, and safety upgrades.

Replacement of filters, seals, and lids, along with a thorough cleaning for a like-new appearance.

UR Care Premium included

When you make use of Refurbishment service one year of UR Care Premium is included. This service offer you priority support, on-site service, and more. UR Care Premium gives you peace of mind with comprehensive coverage for your refurbished cobot, ensuring swift recovery and minimal downtime in case of any future issues. Read more about the Service plan here.

How to get Refurbishment service

You have two options to get started with this service. Pick one from the list below. In some countries, we offer on-site refurbishment services for added convenience. If you're interested in this option, please mention it when raising your ticket in myUR.