You will receive a comprehensive 12-month warranty* after a successful refurbishment of your cobot, providing you with peace of mind.
Please note that motor or gear repairs or complete joint replacements are not covered by UR Refurbishment Service. It can of course be added at a discounted rate.
*Extended warranty requires replacement of all recommended joints or gears.
Our commitment to excellence ensures maximum uptime through 24/7 support, remote connectivity, and onsite Field Service for prompt break/fix repairs.
Swift recovery and uninterrupted productivity with immediate access to remote or onsite support for prompt break/fix repairs, whenever you need it.
Prolong the lifespan of your cobot and minimize downtime and service calls with scheduled maintenance customized to match your production needs
Our team of skilled experts is available 24/7, 365 days a year, offering support from your first contact until your machine is up and running.
Your direct access to useful files including manuals, support articles, drawings, robot software update, documentation, downloads, how-to guides and more
Do not hesitate to contact us if you want to learn more about UR Care Services. Fill out this contact form, and we will get back to you.