Explore Learn & Connect for access to UR Academy’s free e-learning and instructor-led courses, our interactive Forum, and the Discord channel—your hub for training & discussions.
Training & Support
Discover world-class support and services with UR Care. Get trained by the best, connect with experts or dig into articles, manuals, blogs through Technical Resources.
Service and support to you and your operation 24/7
To ensure smooth deployments, continuous production runs, and maximum ROI, UR provides training and support from experts who know these benefits best.
Learn & Connect
Customer support
Discover Customer Support & Services for UR Care plans, On-demand services, and expert assistance 24/7— ensuring maximum uptime and peace of mind for your cobots.
myUR Customer Portal
Get the most out of your cobots with our online service platform. Manage your fleet, receive help from experts, keep track of your support cases and download articles and manuals to help optimizing your cobots performance. myUR is your way to a swift recovery with support from UR Experts.
Related Support Services
24/7 Call Center Service
Our 24/7 Call Center provides around-the-clock assistance, ensuring that help is always available when you need it. We are committed to keeping your cobot running, no matter the time of day
Technical Resources
Are you looking for official support articles & videos, product documentation, and downloads you can find it here
Refurbishment service
Give your cobots a second life with our refurbishment services — extending performance and reliability. All refurbished cobots come with UR Care Premium for added peace of mind
Let's talk...
Do not hesitate to contact us if you want to learn more about UR Care Services. Fill out this contact form, and we will get back to you.
Local Office
- Universal Robots USA, Inc
- 27175 Haggerty Road, Suite 160
- 48377 Novi, MI
Contact us: +1 844-462-6268
Contact us: + 1-844-GO-COBOT